Louisiana total-loss rules
11 of 12 confirmed against primary sources
Last checked Sep 5, 2026 · ClaimMath research desk
Every fact below is quoted from the regulation or statute it cites. Where the primary sources do not settle a point, it is marked and left open rather than filled in — which is itself worth knowing before you argue it.
What is not yet confirmed here
- What the insurer must show you partly verifiedRecorded as an absence after reading § 22:1892 for a disclosure duty.
The audit leaves what the insurer must show you out of the headline range rather than guessing.
When a car counts as a total loss
“a motor vehicle which has sustained damages equivalent to seventy-five percent or more of the market value”
Louisiana names the valuation source in the definition itself — the NADA Handbook — which is unusual and makes the denominator checkable rather than a matter of the insurer's own figure. 'Salvage title' is separately defined at § 32:702(13) as the certificate evidencing a total loss declaration; the percentage lives only in the total-loss definition at (14). Titling rule, though Louisiana's insurance statute supplies its own settlement standards — see “how the settlement must be valued”.
La. R.S. 32:702(14) · checked Sep 5, 2026 · source
How the settlement must be valued
“A fair market value survey conducted using qualified retail automobile dealers in the local market area as resources. If there are no dealers in the local market area, the nearest reasonable market can be used.”
Louisiana is one of the few states in this ledger to put the total-loss valuation method in the same statute as the prompt-payment penalty, which means a valuation argument and a delay argument rest on one instrument. The express right of the insured to present their own valuation is rare and directly useful — most states leave that to the policy's dispute machinery if it exists at all.
La. R.S. 22:1892(A)(5) · checked Sep 5, 2026 · source
How comparables must be chosen
“A fair market value survey conducted using qualified retail automobile dealers in the local market area as resources. If there are no dealers in the local market area, the nearest reasonable market can be used.”
The undefined 'local market area' puts Louisiana with California, Tennessee and Minnesota — no distance a comparable can be said to fail. What Louisiana does add is a sequencing requirement: the nearest reasonable market is available only IF there are no dealers locally, so a survey reaching outside the local market while local dealers exist departs from the statute on its face. That is a checkable point even without a radius.
La. R.S. 22:1892(A)(5) · checked Sep 5, 2026 · source
What the insurer must show you
partly verifiedRecorded as an absence after reading § 22:1892 for a disclosure duty. Ask in writing and date the request: in Louisiana the request also starts the clock that matters, because the 30-day payment and written-offer duties run from satisfactory proofs of loss and the penalty at (B)(1)(a) attaches to a failure that is arbitrary, capricious or without probable cause. La. R.S. 22:1973, the separate good-faith statute, was not read directly.
La. R.S. 22:1892(A)(5) (no valuation-disclosure duty located) · checked Sep 5, 2026 · source
Sales tax
confirmed: no ruleThe settlement regulation is silent, and the Louisiana Revised Statutes was searched for a total-loss tax provision; the matches were the title-application statute (R.S. 32:707, where the buyer pays tax on the purchase price) and legislative journals for the 2022 act on an initial payment offer after a total loss, which is the § 22:1892 text already read. Because no state rule requires it, the audit argues the tax on the policy's own value standard, the way it does for Michigan, and labels it that way.
La. R.S. 22:1892 (silent as to tax); La. R.S. Title 22 (no provision located) · checked Sep 6, 2026 · source
Title and registration fees
confirmed: no ruleThe settlement regulation is silent on fees, and the Louisiana Revised Statutes was searched for a total-loss fee requirement; the matches were the title-application statute (R.S. 32:707, where the buyer pays tax on the purchase price) and legislative journals for the 2022 act on an initial payment offer after a total loss, which is the § 22:1892 text already read. Some policy forms include these fees as a matter of contract, which is a policy question rather than a state requirement.
La. R.S. 22:1892 (silent as to fees); wider code searched, no fee provision located · checked Sep 6, 2026 · source
Appraisal clause
confirmed: no ruleRecorded as partial because the FIELD concerns a policy appraisal provision and § 22:1892 contains none — the section was read for 'appraisal' and 'umpire' machinery and has neither. What it has instead is the insured's stated ability to put forward their own valuation, which is closer to Maryland's counteroffer route than to an appraisal clause. No verbatim quote is recorded for that right because the source returned it as a summary rather than as statutory text.
La. R.S. 22:1892(A)(5) · checked Sep 5, 2026 · source
Claim-handling deadlines
“pay the amount of any claim due any insured within thirty days after receipt of satisfactory proofs of loss”
Louisiana is the only state in this ledger whose prompt-payment clock carries a penalty of this size on its face. § 22:1892(B)(1)(a), verbatim in relevant part: failure 'shall subject the insurer to a penalty, in addition to the amount of the loss, of fifty percent damages on the amount found to be due ... plus any proven economic damages ... or one thousand dollars, whichever is greater'. The trigger is not mere lateness — the failure must be found arbitrary, capricious or without probable cause — but the size of the exposure is why a dated, documented proof of loss matters more in Louisiana than almost anywhere else.
La. R.S. 22:1892(A)(1), (A)(4), (B)(1)(a) · checked Sep 5, 2026 · source
Unfair claims practices law
“pay the amount of any claim due any insured within thirty days after receipt of satisfactory proofs of loss”
Unlike Arizona, Pennsylvania, Virginia or South Carolina, there is no general-business-practice frequency qualifier standing between a claimant and this statute — it operates claim by claim, and the remedy runs to the insured rather than only to the regulator. La. R.S. 22:1973 provides a separate good-faith cause of action and was not read directly, so it is cited here without a quote.
La. R.S. 22:1892(A), (B)(1)(a); La. R.S. 22:1973 · checked Sep 5, 2026 · source
Time limit to sue your own insurer
“limiting right of action against the insurer to a period of less than twenty-four months next after the inception of the loss when the claim is a first-party claim”
Recorded as a description rather than a single number because a bare figure would mislead. Louisiana is often listed as a ten-year state on the strength of the general prescriptive period for contracts, but personal auto policies routinely carry a suit-limitation clause and § 22:868(B) expressly permits one down to 24 months. READ THE POLICY: the operative deadline is probably two years from the inception of the loss, not ten. The ten-year general prescription (La. Civ. Code art. 3499) was not read directly.
La. R.S. 22:868(B) · checked Sep 5, 2026 · source
Where to file a complaint
“You may use this page to submit a complaint to the Louisiana Department of Insurance. In order to proceed with submitting a complaint online or on paper, please read and accept the Terms and Conditions below.”
The online form requires accepting terms first; have the claim number, adjuster's name and policy number ready, and attach documents after submitting. Consumer hotline 1-800-259-5300. The Department will not decide fault or resolve word-against-word disputes.
Louisiana Department of Insurance — Consumer Complaint Form · checked Sep 6, 2026 · source
State regulator
“You may use this page to submit a complaint to the Louisiana Department of Insurance.”
The regulator's name as it appears on its own complaint page.
Louisiana Department of Insurance (LDI) · checked Sep 6, 2026 · source
Open questions on this row (4)
These are the things we could not settle from primary sources. They are published rather than hidden, because a reader arguing this rule should know where it thins out.
- Not yet read at the source: La. R.S. 22:1973 (breach of the duty of good faith and fair dealing) and record its remedies. It is the companion to § 22:1892 and is cited in this row without a quote; together they are the strongest pair of first-party remedies in the ledger, and the packet should cite whichever fits the facts.
- No verbatim statutory text has been captured for the insured's right to present an independent valuation under § 22:1892(A)(5). The source returned that right as a summary rather than as quoted text, which is why “appraisal clause” carries no quote.
- Not yet read at the source: La. Civ. Code art. 3499 to confirm the ten-year general prescriptive period, and establish how Louisiana courts treat a policy suit-limitation clause against it in a first-party auto claim.
- Establish what 'the applicable number of days' means in § 22:1892(A)(4) for a written offer on a property damage claim — the retrieved text is indirect, and the figure matters because the penalty at (B)(1)(a) attaches to a failure to make that offer.
Guides that apply in Louisiana
Ordered by how firm Louisiana’s footing is on each subject.
- Comparable vehicles: what insurers may and may not useHow comparables must be chosen
- Condition adjustments: what “Fair” has to be backed byHow comparables must be chosen
- Filing a complaint with your state insurance departmentWhere to file a complaint
- How long your insurer has to respondClaim-handling deadlines
- Keeping your totaled carWhen a car counts as a total loss
States that handle this the same way
These also have no sales-tax rule either way.
Delaware, Hawaii, Idaho, Indiana, Massachusetts, Michigan, Mississippi
What your insurer says
Louisiana’s rules bind every insurer equally. What each one publishes about its own method is quoted from its claims pages.
GEICO, State Farm, Progressive, Allstate, USAA, Liberty Mutual