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Georgia total-loss rules

11 of 12 confirmed against primary sources

Last checked Sep 4, 2026 · ClaimMath research desk

Every fact below is quoted from the regulation or statute it cites. Where the primary sources do not settle a point, it is marked and left open rather than filled in — which is itself worth knowing before you argue it.

What is not yet confirmed here

  • What the insurer must show you partly verifiedRule 120-2-52.06 requires the insurer's claim file to document a replacement vehicle (VIN, options) but does not oblige disclosure of the valuation to the insured.

The audit leaves what the insurer must show you out of the headline range rather than guessing.

When a car counts as a total loss

insurer discretion / none (no percentage threshold; a vehicle becomes 'salvage' when an insurer pays a total-loss claim or two or more major component parts need replacement)
“For which an insurance company has paid a total loss claim and the vehicle has not been repaired, regardless of the extent of damage to such vehicle or the number of major component parts required to repair such vehicle”

§ 40-3-36 (2024) also sets no repair-cost-to-value percentage; it keys salvage titling to damage to front clip, rear clip, frame or complete side. Rule 120-2-52.06 leaves the total-loss determination to the insurer ('If the insurer determines the insured vehicle to be a total loss').

O.C.G.A. § 40-3-2(11)(A)-(B); see also § 40-3-36 · checked Sep 4, 2026 · source

How the settlement must be valued

Insurer elects cash-equivalent settlement or replacement vehicle. Cash method: actual cost (less deductible) to purchase a comparable vehicle (same manufacturer, same model year, similar body style/options/mileage) incl. taxes and fees, from: 2+ local comps, 2+ proximate-area comps, 2+ licensed-dealer quotes, or a statistically valid FMV source
“to purchase a comparable automobile by the same manufacturer, same model year, with similar body style, similar options and mileage, including all applicable taxes, license fees and other fees incident to the transfer of ownership of a comparable automobile.”

Method 4 (database) must give 'primary consideration to the values of vehicles in the local market area' and cover 85% of makes and models for 15 model years. Authority: O.C.G.A. §§ 33-2-9, 33-34-8.

Ga. Comp. R. & Regs. R. 120-2-52-.06(a)1.-4., (b) · checked Sep 4, 2026 · source

How comparables must be chosen

2 or more comparable vehicles within 50 miles of the county seat where the vehicle was principally garaged, available within the last 30 days; if none, 2+ comps within 100 miles (incl. nearest major metro), then 2+ dealer quotes within 50 miles. No itemized-adjustment or written-explanation requirement in the rule
“The cost of two or more comparable automobiles in the local market area, defined in this subsection as fifty (50) miles from the county seat where the insured vehicle was principally garaged, when comparable automobiles are available”

Unlike FL § 626.9743(5)(c), Georgia's rule has no clause requiring deductions/adjustments to be itemized or explained in writing. Sources for comps 'may include dealer's sales price, any established printed automobile sales publication or newspaper.'

Ga. Comp. R. & Regs. R. 120-2-52-.06(a)1.-3. · checked Sep 4, 2026 · source

What the insurer must show you

partly verified
No explicit rule requiring delivery of the valuation report on request. Denials must be in writing citing the policy provision; insurer must affirm/deny coverage within a reasonable time when the insured asks in writing
“No insurer shall deny a claim on the grounds of a specific policy provision, condition or exclusion unless reference to such provision, condition, or exclusion is included in the denial. The denial shall be given to the insured in writing”

Rule 120-2-52.06 requires the insurer's claim file to document a replacement vehicle (VIN, options) but does not oblige disclosure of the valuation to the insured. O.C.G.A. § 33-6-34(7): 'When requested by the insured in writing, failing to affirm or deny coverage of claims within a reasonable time'.

Ga. Comp. R. & Regs. R. 120-2-52-.03(7); O.C.G.A. § 33-6-34(7) · checked Sep 4, 2026 · source

Sales tax

yes (in the cash settlement, not conditioned on replacement) — 'all applicable taxes' incident to transfer of ownership, capped at the tax that would have been paid on the totaled vehicle
“The amount payable on taxes, license fees, and transfer fees shall be limited to the amount that would have been paid on the totaled, insured vehicle at the time of settlement.”

Georgia replaced sales tax on vehicles with the Title Ad Valorem Tax (TAVT, O.C.G.A. § 48-5C-1); the rule's 'applicable taxes' language predates TAVT (1994) but is applied to it. The Department of Revenue's own TAVT guidance has not been read, so the mechanics of how TAVT is credited on a total loss are not recorded here.

Ga. Comp. R. & Regs. R. 120-2-52-.06(a) · checked Sep 4, 2026 · source

Title and registration fees

yes — 'license fees and other fees incident to the transfer of ownership' must be included, limited to what would have been paid on the totaled vehicle
“including all applicable taxes, license fees and other fees incident to the transfer of ownership of a comparable automobile”

Also applies under the replacement-vehicle method: 'including all applicable taxes, license fees, and other fees necessary to transfer ownership.'

Ga. Comp. R. & Regs. R. 120-2-52-.06(a), (b) · checked Sep 4, 2026 · source

Appraisal clause

Policy-based appraisal is standard; in addition, Georgia rule lets either party request Commissioner-administered arbitration when liability is affirmed but amount is disputed (3-member panel, costs split, binding and satisfies any policy arbitration clause). No statutory appraiser-naming deadline
“the insured, or the insurer, may submit to the Commissioner a request for their case to be arbitrated. The request must be in writing and must include the facts of the case”

'Any claim settled pursuant to this Chapter shall be binding on both parties and fulfill any arbitration provision currently contained in the motor vehicle insurance policy'. The panel exists only 'if an arbitration panel has been established' — confirm current OCI practice. Policy appraisal clause terms are not regulated by statute.

Ga. Comp. R. & Regs. R. 120-2-52-.03(6) · checked Sep 4, 2026 · source

Claim-handling deadlines

Acknowledge within 15 days of notice; affirm or deny liability within 15 days of completed proof of loss (motor vehicle); if more time needed, notify within 5 business days with reason, total not to exceed 60 days; pay within 10 days after coverage confirmed and undisputed amount determined
“The insurer shall affirm or deny liability on claims within fifteen (15) days of receiving the completed proof of loss from the insured for losses arising from motor vehicle policies”

(1): 'within fifteen (15) days, acknowledge the receipt of such notice by the insured, unless payment is made within that time period.' (4): 'Payment shall be tendered within ten (10) days after coverage is confirmed and the full amount of the claim is determined and not in dispute.' (5): total time to accept/deny 'shall not exceed 60 days from the company being notified of the claim' absent documented missing information. Statutory bad-faith penalty: O.C.G.A. § 33-4-6 (60-day demand; not retrieved).

Ga. Comp. R. & Regs. R. 120-2-52-.03(1), (3), (4), (5) · checked Sep 4, 2026 · source

Unfair claims practices law

O.C.G.A. § 33-6-34 (Unfair claims settlement practices); Ga. Comp. R. & Regs. ch. 120-2-52 (Fair and Equitable Settlement of First Party Property Damage Claims)
“Not attempting in good faith to effectuate prompt, fair, and equitable settlement of claims submitted in which liability has become reasonably clear;”

§ 33-6-34(6): 'Refusing to pay claims without conducting a reasonable investigation'; (1): 'Knowingly misrepresenting to claimants and insureds relevant facts or policy provisions relating to coverages at issue'. Acts are unfair practices 'when committed as provided in Code Section 33-6-33' (frequency/general business practice). Rule chapter authority: O.C.G.A. § 33-34-8 (retrieved): Commissioner 'shall provide by rule or regulation procedures for the expeditious and efficient settlement of first-party property damage claims under personal private passenger motor vehicle policies.'

O.C.G.A. § 33-6-34(1)-(4), (6), (7); Ga. Comp. R. & Regs. R. 120-2-52-.03, -.06 · checked Sep 4, 2026 · source

Time limit to sue your own insurer

6 years
“All actions upon simple contracts in writing shall be brought within six years after the same become due and payable.”

Georgia courts enforce shorter contractual suit-limitation clauses in insurance policies (commonly 1-2 years); check the policy.

O.C.G.A. § 9-3-24 · checked Sep 4, 2026 · source

Where to file a complaint

“The Consumer Services Division may be able to help you resolve your insurance complaint.”

The page was read directly.

Georgia OCI — File a Consumer Insurance Complaint · checked Sep 4, 2026 · source

State regulator

Georgia Office of the Commissioner of Insurance and Safety Fire (OCI)
“If you have a complaint about your insurance provider or agent, or how a claim is being handled, we may be able to help you resolve the issue.”

Georgia OCI — Report Complaints & Fraud · checked Sep 4, 2026 · source

Open questions on this row (3)

These are the things we could not settle from primary sources. They are published rather than hidden, because a reader arguing this rule should know where it thins out.

  • Confirm whether OCI currently maintains the arbitration panel described in Rule 120-2-52-.03(6).
  • Not yet read at the source: O.C.G.A. § 48-5C-1 (TAVT) to document that TAVT is the 'applicable tax' insurers must include.
  • Not yet read at the source: O.C.G.A. § 33-4-6 (bad-faith penalty, 60-day demand) for the letter template.

Guides that apply in Georgia

Ordered by how firm Georgia’s footing is on each subject.

States that handle this the same way

These also owe sales tax whether or not you replace the car.

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut

All states, side by side

What your insurer says

Georgia’s rules bind every insurer equally. What each one publishes about its own method is quoted from its claims pages.

GEICO, State Farm, Progressive, Allstate, USAA, Liberty Mutual