Georgia total-loss rules
11 of 12 confirmed against primary sources
Last checked Sep 4, 2026 · ClaimMath research desk
Every fact below is quoted from the regulation or statute it cites. Where the primary sources do not settle a point, it is marked and left open rather than filled in — which is itself worth knowing before you argue it.
What is not yet confirmed here
- What the insurer must show you partly verifiedRule 120-2-52.06 requires the insurer's claim file to document a replacement vehicle (VIN, options) but does not oblige disclosure of the valuation to the insured.
The audit leaves what the insurer must show you out of the headline range rather than guessing.
When a car counts as a total loss
“For which an insurance company has paid a total loss claim and the vehicle has not been repaired, regardless of the extent of damage to such vehicle or the number of major component parts required to repair such vehicle”
§ 40-3-36 (2024) also sets no repair-cost-to-value percentage; it keys salvage titling to damage to front clip, rear clip, frame or complete side. Rule 120-2-52.06 leaves the total-loss determination to the insurer ('If the insurer determines the insured vehicle to be a total loss').
O.C.G.A. § 40-3-2(11)(A)-(B); see also § 40-3-36 · checked Sep 4, 2026 · source
How the settlement must be valued
“to purchase a comparable automobile by the same manufacturer, same model year, with similar body style, similar options and mileage, including all applicable taxes, license fees and other fees incident to the transfer of ownership of a comparable automobile.”
Method 4 (database) must give 'primary consideration to the values of vehicles in the local market area' and cover 85% of makes and models for 15 model years. Authority: O.C.G.A. §§ 33-2-9, 33-34-8.
Ga. Comp. R. & Regs. R. 120-2-52-.06(a)1.-4., (b) · checked Sep 4, 2026 · source
How comparables must be chosen
“The cost of two or more comparable automobiles in the local market area, defined in this subsection as fifty (50) miles from the county seat where the insured vehicle was principally garaged, when comparable automobiles are available”
Unlike FL § 626.9743(5)(c), Georgia's rule has no clause requiring deductions/adjustments to be itemized or explained in writing. Sources for comps 'may include dealer's sales price, any established printed automobile sales publication or newspaper.'
Ga. Comp. R. & Regs. R. 120-2-52-.06(a)1.-3. · checked Sep 4, 2026 · source
What the insurer must show you
partly verified“No insurer shall deny a claim on the grounds of a specific policy provision, condition or exclusion unless reference to such provision, condition, or exclusion is included in the denial. The denial shall be given to the insured in writing”
Rule 120-2-52.06 requires the insurer's claim file to document a replacement vehicle (VIN, options) but does not oblige disclosure of the valuation to the insured. O.C.G.A. § 33-6-34(7): 'When requested by the insured in writing, failing to affirm or deny coverage of claims within a reasonable time'.
Ga. Comp. R. & Regs. R. 120-2-52-.03(7); O.C.G.A. § 33-6-34(7) · checked Sep 4, 2026 · source
Sales tax
“The amount payable on taxes, license fees, and transfer fees shall be limited to the amount that would have been paid on the totaled, insured vehicle at the time of settlement.”
Georgia replaced sales tax on vehicles with the Title Ad Valorem Tax (TAVT, O.C.G.A. § 48-5C-1); the rule's 'applicable taxes' language predates TAVT (1994) but is applied to it. The Department of Revenue's own TAVT guidance has not been read, so the mechanics of how TAVT is credited on a total loss are not recorded here.
Ga. Comp. R. & Regs. R. 120-2-52-.06(a) · checked Sep 4, 2026 · source
Title and registration fees
“including all applicable taxes, license fees and other fees incident to the transfer of ownership of a comparable automobile”
Also applies under the replacement-vehicle method: 'including all applicable taxes, license fees, and other fees necessary to transfer ownership.'
Ga. Comp. R. & Regs. R. 120-2-52-.06(a), (b) · checked Sep 4, 2026 · source
Appraisal clause
“the insured, or the insurer, may submit to the Commissioner a request for their case to be arbitrated. The request must be in writing and must include the facts of the case”
'Any claim settled pursuant to this Chapter shall be binding on both parties and fulfill any arbitration provision currently contained in the motor vehicle insurance policy'. The panel exists only 'if an arbitration panel has been established' — confirm current OCI practice. Policy appraisal clause terms are not regulated by statute.
Ga. Comp. R. & Regs. R. 120-2-52-.03(6) · checked Sep 4, 2026 · source
Claim-handling deadlines
“The insurer shall affirm or deny liability on claims within fifteen (15) days of receiving the completed proof of loss from the insured for losses arising from motor vehicle policies”
(1): 'within fifteen (15) days, acknowledge the receipt of such notice by the insured, unless payment is made within that time period.' (4): 'Payment shall be tendered within ten (10) days after coverage is confirmed and the full amount of the claim is determined and not in dispute.' (5): total time to accept/deny 'shall not exceed 60 days from the company being notified of the claim' absent documented missing information. Statutory bad-faith penalty: O.C.G.A. § 33-4-6 (60-day demand; not retrieved).
Ga. Comp. R. & Regs. R. 120-2-52-.03(1), (3), (4), (5) · checked Sep 4, 2026 · source
Unfair claims practices law
“Not attempting in good faith to effectuate prompt, fair, and equitable settlement of claims submitted in which liability has become reasonably clear;”
§ 33-6-34(6): 'Refusing to pay claims without conducting a reasonable investigation'; (1): 'Knowingly misrepresenting to claimants and insureds relevant facts or policy provisions relating to coverages at issue'. Acts are unfair practices 'when committed as provided in Code Section 33-6-33' (frequency/general business practice). Rule chapter authority: O.C.G.A. § 33-34-8 (retrieved): Commissioner 'shall provide by rule or regulation procedures for the expeditious and efficient settlement of first-party property damage claims under personal private passenger motor vehicle policies.'
O.C.G.A. § 33-6-34(1)-(4), (6), (7); Ga. Comp. R. & Regs. R. 120-2-52-.03, -.06 · checked Sep 4, 2026 · source
Time limit to sue your own insurer
“All actions upon simple contracts in writing shall be brought within six years after the same become due and payable.”
Georgia courts enforce shorter contractual suit-limitation clauses in insurance policies (commonly 1-2 years); check the policy.
O.C.G.A. § 9-3-24 · checked Sep 4, 2026 · source
Where to file a complaint
“The Consumer Services Division may be able to help you resolve your insurance complaint.”
The page was read directly.
Georgia OCI — File a Consumer Insurance Complaint · checked Sep 4, 2026 · source
State regulator
“If you have a complaint about your insurance provider or agent, or how a claim is being handled, we may be able to help you resolve the issue.”
Georgia OCI — Report Complaints & Fraud · checked Sep 4, 2026 · source
Open questions on this row (3)
These are the things we could not settle from primary sources. They are published rather than hidden, because a reader arguing this rule should know where it thins out.
- Confirm whether OCI currently maintains the arbitration panel described in Rule 120-2-52-.03(6).
- Not yet read at the source: O.C.G.A. § 48-5C-1 (TAVT) to document that TAVT is the 'applicable tax' insurers must include.
- Not yet read at the source: O.C.G.A. § 33-4-6 (bad-faith penalty, 60-day demand) for the letter template.
Guides that apply in Georgia
Ordered by how firm Georgia’s footing is on each subject.
- Comparable vehicles: what insurers may and may not useHow comparables must be chosen
- Condition adjustments: what “Fair” has to be backed byHow comparables must be chosen
- Filing a complaint with your state insurance departmentWhere to file a complaint
- How long your insurer has to respondClaim-handling deadlines
- Invoking the appraisal clause in your auto policyAppraisal clause
States that handle this the same way
These also owe sales tax whether or not you replace the car.
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut
What your insurer says
Georgia’s rules bind every insurer equally. What each one publishes about its own method is quoted from its claims pages.
GEICO, State Farm, Progressive, Allstate, USAA, Liberty Mutual